Valentino Tracking Order Status

DICO SOLO UNA COSA CHE PER ME VALE TUTTO , SIETE IL MIGLIORE MARCHIO ITALIANO !

I love Valentino, have numerous pieces from them. As a luxury brand I thought they would stand behind their brand and treat their clients with the same reciprocity and elegance as they are treated. My daughter got married in Mexico last January and I bought a pair of gold shoes with the matching purse . Wore the purse once and the outer layer of the purse started peeling. I bought it in Saks Bal Harbor . I was buying a pair of pink platform pumps in Valentino West Palm Beach and took the purse with me. They took it and said they were going to try to help me. But then called me to go pick it up because there was nothing they could do. I live an hour from the store. They did not even offer to send it to me. I was treated so different than when I go to buy. It really annoys me that a brand like Valentino does not stand behind their products. No ethical values whatsoever. Now I don’t see their products so pretty anymore. It’s like when you date a beautiful man but he turns out to be not so nice after all. You just don’t see him beautiful anymore. Valentino learn to be reciprocal. Treat your customers with the respect they deserve. Karma works you know. .

This is such an elegant brand, I have been experiencing their attention to detail since I purchased my first jacket at 18 in Italy. My latest purchase is a pair of cute flat sandals. Love them, they make a nice evening outfit and perfect for me as I go off high heels now I am in my 50s. Great design, great quality.

Ordered pair of shoes on Wednesday, delivered on Monday in belgium. Right papers with it, and shoes in perfect condition like advertised on their site. Was sceptical with all these bad reviews but nothing bad to say.

got my valentino wallet today, lovely pink colour and happy:) thanks