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They always protect the freelancer. I've seen cases where the freelancer overbills and Upwork will basically determine the freelancer is committing fraud, refund the only last 2 weeks, throw the client under the bus for the rest of the money and then let the freelancer continue to operate on the platform.

Upwork has provided me with remarkable freelancing opportunities. Have enjoyed the projects and networking with people globally. Great place to develop job skills and acquire work experience.

Nice platform, but some tasks published here are underpaid, I would like to be able to complete more of technical tasks for more money.

Okay for finding work, but the organisation is terrible when it comes to getting paid. From processing a payment to actually recieving it is consistently delayed and the estimated delivery for when a payment should reach a freelancer's bank account is never correct, and money often takes many more days to reach an account than estimated, meaning freelancers have a hard time actually recieving the money they have earned!

I have been hiring freelancers for a year now, and truly I love upwork. Sure, there are still a few cons, however it seems I'm able to always find the perfect person for the job. Just wanted to hop on and say thanks.