Unique Vintage Tracking Order Status

Unique Vintage has a wide variety of clothes for all kinds of bodies. They have significantly increased their prices while lowering the quality recently, unfortunately. Their customer service is hit or miss; I got an email from someone today and she definitely had an attitude. I have been a loyal customer for several years and am on the highest reward tier… They should treat their customers better. I also have an issue with them only giving you rewards for reviews when they’re 5/5 stars. That leads to untruthful reviews.

They have a really amazing selection of clothing items based on various decades, and they cater to plus sizing. But the quality is all over the place. I've gotten cheap looking see-through dresses, jeans that were more like cheap jeggings, dresses that feel like a plastic parachute, etc. When they're great, they're great! I have some amazing pieces from their Dress of the Month subscription. But when they're bad they're really bad. I've had no issue with their custo mer service, though. They missed sending one of me DotM dresses once, I told them and they sent me two the next month. Unfortunately they were the exact same dress, but they let me send the duplicate back for a refund and no shipping fee. Their shipping fees seem a bit high (and there's a shipping fee on returns), and it's frustrating that reward points won't stack with sales.

I've been buying Unique Vintage since the year 2005 and I cannot express how happy I am with my experiences. The Burbank store or the online store is not only inclusive and has accommodated me with all my body ups and downs but is also ran by very kind ladies that made me feel welcomed and assisted. The online store is like crack to me it has all the prints, fabrics and sized you can imagine to live your best fantasy life. The brand makes me very happy and I hope they will stay for many more years. Thank you Unique Vintage for being you <3

I recently hadn't a mishap where I sent my wedding shoes to unique vintage as a return instead of my actual return. I was so scared I was going to lose them and had a complete meltdown, but Alexis from unique vintage was completely calm and helped me through the whole process. She sent back my shoes in just a couple of days and the crisis was averted. I've shopped with unique vintage for the past couple years and I will continue to do so. Thank you so so much Alexis.

I have bought many items in the last 6 months. The clothes are on the expensive side however the quality is top-notch. I have never been disappointed in any way. The fabric and style are always great. Also very well made. I have talked to customer service on two occasions and they were very polite and helpful. I am really surprised at all the negative reviews it has not been my experience. It is like we are talking about two different companies. I have always been treated well by Unique Vintage. I forgot to mention there have not been any issues with shipping or returning items.