Una Mattress Tracking Order Status

The mattress fully met my expectations. It feels perfect and I really love sleeping on it. It came well packaged and was easy to place on the bed. I was a little anxious that there was a slight delay in the delivery but was delighted that the mattress arrived just before Christmas.

The mattress if very comfortable, I definitely sleep better, turn over less often, so deeper sleep. My only complaint is that customer services response time was very slow, I had to email, call and message a number of times before I heard back from them. In the end they are however willing to resolve the issue.

Amazing customer service, both pre and post sales. Very rare to find a company like this these days! Highly recommend!

Great product. Came well packaged. Delivery and communication were strong.

How is the mattress? No idea. Still waiting for my order after 2 months. Advertise a delivery within 20 days. In reality, no. Ordered on the 3rd of December, and 8 weeks later still not delivered. Was supposedly being delivered this week but no update. Starting to feel like this news was to keep me quiet when I started to mention that previous customers waited 28 weeks for delivery. Wondering if this is mattress company or a bank. With all the money taken from customers, they must have a nice return from interest.