Uline Tracking Order Status

Just....blah! I hate dealing with this company. Their site/tech is old/outdated and doesn't work well. They charge MASSIVE shipping costs and it's *NEVER* free. No matter how much you order. No loyalty, no discounts. Sure, they have a lot of stuff. Sure, the people you deal with (when you actually get someone) seem friendly. I even support how much they pay their employees ($25/hr for warehouse jobs - nice!) but dang, as a customer, so disappointing time and time again. Just had to return something (they made you by 2 and of course it was just too small for my needs and the next size up was like twice the price and way too big) and the return label they emailed me won't print? So typical.

Instantly get a human representative every time I call. Samples always provided whenever I need them. Uline should offer a class on customer service to all other businesses!

I am doing business with them since 15 years. The merchandise they offer is always of the highest quality. The shipping might be cheaper, but they still deserve 5 stars!

I for one do appreciate the catalogs that are available to customers, everything is neatly organized and easy to find without going through internet searches. The prices are competitive, great options to save on shipping such as freight delivery! Every order I have placed arrived the very next day, safely packed and all the items ordered are of great quality. This is the company to go to for quality products, speedy delivery and just an astonishing variety of products.

I just placed an order on line. Diana was my uline rep. I needed to speak with a human being because the product that I had been purchasing for years has a new product code and had changed slightly. This was one of the best on-line person to person experiences that i've ever had. Very happy with Uline and Diana! Thank you!!