UK Sport Imports Tracking Order Status

Great product at an excellent price. Communication was good, delivered on time by a fab courier.. what more could you ask for? Very pleased indeed, would highly recommend

I recently bought a Gymbopro Water Rowing Machine from UKImports. The buying experince was very easy and true to their word, the machine arrived next day!! I was impressed by the secure packaging. The rower was easy to put together, instructions were clear and precise. The Gymbopro Rower, seems strong and well-built. Really pleased with my purchase. If you are looking for a water rower, this Gymbopro is excellent value for the money. Barry - Kent

Brilliant, friendly service!! Part failed on my Hillman Ride-on buggy last Sunday, I called UK Imports Monday am, we sorted what part needed, it was delivered less than 24 hours later on Tuesday!!

I ordered a treadmill and was disappointed to find that although it arrived quickly it contained broken pieces of plastic. Continued to try and build the treadmill but the critical screw hole was in the wrong place to fix the computer unit on. I emailed the company as phone lines are not working due to covid. Their response was disappointing and suggested I should lever it on with a screwdriver. Quality control must be non existent. I asked for a refund and replacement. They sent a strange email asking for photographic proof the product was boxed up ready for collection. They did not mention a replacement and I realised this was likely to be a difficult process. In the end we used a clamp to line up the hole but I suspect the guarantee will not be worth much. The instructions with the treadmill are very scarce. I have requested either a discount for the faulty unit and broken parts or a replacement. I await a response.

Great item, excellent quality pool table very sturdy.one of the cues was slightly bowed when it arrived, but fantastic customer service and 2 new better quality cues were sent out instantly. Highly recommend buying from this company!!