UglyChristmasSweater Tracking Order Status

Honestly. Was really worried when looking at this companies bad reviews After ordering, I didnt think package was going to show up as the tracking code send was wrong and said no parcel on this code. But… I email support, they respond in less that 12 hours with a new tracking code that worked. It got to me on time. And the quality is bloody fanstastic. Really happy with my purchase and would recommend to anyone. If you were like me I’d say don’t stress about the bad reviews I’m guessing mostly Karen’s.

I purchased sweaters for my wife and I for Christmas 2019. We wore them a couple times but then covid hit and they were put away, until last week when we decided we'd wear then to a party. Out of the 4 lights on my sweater, only one works now. I contacted Ugly Christmas Sweater's support dept to ask where I could obtain replacement lights so I could replace the bad ones. They told me they do not provide anyone with replacement lights and didn't know of any other sourced for me to obtain them. They told me to purchase another sweater. I told them that the lights did not last very long and that I shouldn't have to buy another sweater. They told me my sweater was out of warranty, which is only 30 days anyway. They were not helpful at all and just wanted to sell me another sweater instead of helping fix the one I already own. This is not the way to treat customers and no one wants something that doesn't last and isn't worth the money. I will never do business with Ugly Christmas Sweaters again, they have an Ugly and very unhelpful attitude

High quality work, competitive prices, good brand choices, no issues with Quality & service

Always great service at a great price, with timely delivery! Keep up the great work Ugly Christmas Sweater

I love the sweaters from the Ugly Christmas Sweater . All the sweaters I punched were high quality and lovely design. The delivery was super quick. I will definitely purchase again.