UBREAKIFIX Tracking Order Status

Went to the Website, entered my phone model with all additional stuff. They sent me to one service location, 25min driving away. Just to find out: they do not even service the manufacturer ( Motorola ) and are not even able to order parts ! I went to a competitor and they ordered a part ( 1 day ) and fixed in 1 hour.

I took an old laptop in to the Reno location to get an upgraded hard drive. The person doing the work was helpful and patient with me, a near-total computer illiterate. Being happy with that result, I took a newer laptop in to get it upgraded. A different technician at the shop was was helpful and advised me that this newer laptop did not need an upgrade and suggested I contact my ISP to check on the bandwidth they were providing me.

Wanted to be a customer. Took in my galaxy fold 4 and asked for price. Got met with suspicion and probing questions. Won't be covered under warranty. Did not ask for warranty work. Read reviews, Discover it is a franchise. Uneasy feeling. 550 repair on a 2000 dollar phone seems OK, but will buy another phone than have my phone disappear behind a storefront franchise. Repair shop doesn't need to be a glass showplace but repairing high end equipment with personal data needs to provide confidence and transparency.

Brought my iPod Touch with a broken charging port. I waited 5 minutes and they brought it back, fixed. They were friendly, professional and damn quick. The store I went to is the Greenfield Park (Tascheresau Boulevard) store and I will definitely go back when I need electronic items fixed.

Four month old HP desktop working fine until a Microsoft auto update led to a BSOD locked in an endless restart loop. After three days of inability to get into safe mode I took it to uBreak in Lexington SC. They eventually had to wipe the drive and reinstall the OS. Cost $99, ready in less than 24 hours.