Tyre Shopper Tracking Order Status

I decided to use Tyre Shopper for 4 tyres on my car. The price was exceptionally good and their communication was faultless. I wanted a home fitting and they arranged it through National Tyres & Autocare. The service was superb and I will happily use both parties again.

I have been using tyre shopper for years now and during that time purchased a variety of tyres for various vehicles of mine and my wife. Now other family members and friends use them too. Not once have I ever had an issue with tyre or fitting. I can't recommend them enough. They are always the best value, no matter how much I search Tyre Shopper always comes up trumps.

Terrible service. We initially booked to have X4 tyres of the same brand fitted by a mobile fitter. We were told the fitter would attend on the Monday (order placed on the previous wednesday). One day later we were told that the rear tyres were out of stock but could be replaced with different brand tyres. At this point we just needed new tyres so we agreed. On the day the tyres were due to be fitted (Monday), we received an email stating "Due to unforeseen circumstances, the mobile fitter is not able to attend today as requested online". This was an inconvenience but we thought to give the company a chance so we accepted the next date of attendance of the following Friday. On Friday we were then greeted to the same email, "Due to unforeseen circumstances, the mobile fitter is not able to attend today as requested online". At this point we had had enough, so we decided to call and speak to someone. After waiting 30mins on hold, we spoke to a representative of tyre shopper, who couldn't be less interested in the issues caused by tyre shopper. They suggested another date of attendance for the fitter but we decided to get a full refund and go elsewhere. I would not recommend this company if you need tyres in a short timeframe.

Had 2 tyres fitted at Halfords through tyre shopper I will never use Halfords ever again for anything while I sat there a gentleman came in with a problem with his lights, he was told they didn’t do electrical work and he left , then someone from the garage came in to reception giving the lad behind the counter a bit of a telling off for letting him leave saying that is easy money don’t let people leave without us looking at his car !!! As you can tell he didn’t see me in the reception area around the corner

Customer services never get back to emails. See a price from a comparison site for tyres liked the price clicked the link to tyre shopper, price jumps up £25 per tyre more. Trying to ask customer services to match no response. Chat bot is usless. Is anybody even there???