TUMI Tracking Order Status

Great service! Excellent warranty. Thank you Falko and Tumi team Roermond!

Absolutely brilliant and why people are rating this co like they are tells me they have no experience of the brand or their customer service . I have had the products from 2000 and in fact still have all the items I Purchased today . A handle broke on one item and well they bent over backwards to help and repair it including posting the item to Germany . Please guys review co fairly not on what u think u know

Our Tumi wheeled briefcase, which is as good as the day it was purchased a long time ago, had a 'Sex' screw fitting for the telescopic handle work loose and was lost. After giving details of the case and lost part online Tumi customer service, without hesitation, sent the replacement fitting plus a spare in short order. Thanks!

I have bought Tumi since 1990 and what great products they are . For someone that travel with multiple homes they are really the best . I have a broken handle recently and am really impressed with the service they have given .Its was an expensive case but I really cant fault the service

Outstanding, excellent, perfect service!!!!! Edwin Correa is by far the best sales rep in the history of sales representatives!! Mr. Edwin Correa's professionalism raised the bar for the rest. Thank you Edwin Correa of the Bellevue, Wa. Tumi Store! Best, Jimmy Rodgers