TRX Training Tracking Order Status

Used TRX twice now very happy.Shipping from Holland within 72 hours each time Needed to clarify something with their US Customer Service but had no issues unlike some other reviewers . top quality equipment and highly recommended

Having read the reviews I nearly gave it a swerve, but as I was in no rush, and there was a good offer on, decided to risk it. Ordered about 10pm on Monday, delivered about 2pm Wednesday. I can’t see that you can get better than that.

I bought a TRX 24kg Kettlebell and just received it. The item was well packaged and looks good. The shipping took a little longer than expected but I wasn't in a rush. Their online customer service was great. When i first inquired about shipping. I received an auto reply that there would be a response within 2 days. I was contacted the next day. Also there were follow up messages later that week. I did let them know that there are some tough reviews on this website. They acknowledged there have been some problems in the past. They said that they have been working on transforming the customer experience over the last few months. Based on my experience and first transaction with them. I would purchase from TRX again!

My TRX Move system arrived within 24 hours in perfect condition exactly as expected. It included a booklet of instructions in various languages - the English version was on the poster. The TRX looks very good quality and is very well packaged. I’d been interested in the weight (as I will travel with it) and it weighs 0.6kg in the mesh bag which is lighter than I’d hoped! It is approximately the size of a standard wash bag so looks easy to pack. Overall I am delighted!

I find no fault with the suspension equipment. The problem is with after the sale is made. You must pay an additional $19.95 a month to access video instructions on the correct and safe way to use the equipment. They offer one 'free' video for each body part focus. Wish they had mentioned I would be shelling out an additional $240 a year for instructions when I made the purchase- I just called to have returned with 30 day guarantee- Gouging your customers with additional charges to learn the safe and correct way to use their product does not seem fair.