Trunk Club Tracking Order Status

Awful customer service! They sent my brother a box no problem. But when I made my order and wasted two weeks while actively giving updates as to what I expected in the trunk. After all the Effort and headache I went thru with this program!? Fed ex informed me that my package was being returned to sender made by the sending parties request (trunk club) they shove me to the side and tell me my account was flagged in the system and they can no longer serve my account! I know of three different people in my town that had the same thing happen to them! The sad part is that they won't reply nor can shed any light as to why they won't serve certain accounts... It's just a simple "sorry about your luck pal! we can't serve you! or answer any of your questions bc we don't have to! 😉"... It's really a sham where they have minimum wage work from home "stylists" who are too lazy to want to do the work so they flag your account and never reply.

The clothes I received were all really cute. I really appreciate how they respected my budget. I personally am looking to spend less than $100 per piece and when I've tried other clothing box subscription alternatives (like Stitchfix), they always sent me really expensive pieces for some reason. I did have a problem where they sent me the wrong item, but they responded extremely quickly and the problem was resolved within a matter of minutes! Will definitely use again

I’m excited to try TC, so I signed up and ordered my first trunk. My trunk is enroute to me thru Fedex when I got an email that my account is flagged and they can no longer service me. Wait, what? They can’t tell me why my account was flagged and won’t refund my $25 styling fee that I did not even use! I did not get “styled” nor did receive anything so I should be refunded! I used my own credit card, created my own account, used my own email address and mailing address. So why was I flagged?! So my trunk is stuck at a Fedex in my city and will be rerouted back to Trunk Club. This company is a scam!

I was hesitant to try tunk club by Nordstrom because the prices seemed to intimidate me. Now that I know that a Nordstrom sale also applies to trunk club I couldnt be more pleased. The quality is Superb. The items I buy will last a lifetime so I tend to buy classic pieces from TC. Working with your stylist one on one is the best! I cant wait for my trunks. I am able to keep 5 days and meticulously go through existing items in my closet to insure that I have things to compliment my new items. I rate trunk club 5 stars. I encourage everyone to try trunk club.