truMedic Tracking Order Status

This company’s customer service is next level! After shipping was a disaster with Canada Post and my item was lost, they shipped a replacement item immediately that arrived within 48 hours. It’s not that common these days that a company drops everything to help a customer and it deserves to be acknowledged. Not to mention, their products are incredible and totally worth the purchasing. I have two massage guns and a foot massager and couldn’t recommend them enough!

I purchased a back massager over a year ago lost the electrical cord during a move. I contacted truMedic about options and was surprised ( and delighted) that a new one was immediately sent out to me…… no charge. I am so happy with with their customer service!

Great customer service!

I love the product. I need this massager. It helps me so much with my shoulder pain. I had an issue with it and George in customer service was amazing!!!! They immediately exchanged it for a new one. I highly recommend TruMedic.

I purchased a TruMedic InstaShiatsu+ massager on Amazon. Worked for approximately 1 month and then wouldn't work. Contacted support to see about sending the item back for repair. I was shipped a new product within a week. Not the customer service I was expecting but greatly appreciated!!