TrulyFreeHome Tracking Order Status

This company was recommended to me. I was very pleasantly surprised at how well the products work. They smell amazing and are reasonably priced. I love that there’s no harsh chemicals and products are non-toxic. Products I tried: laundry wash scented, dishwasher soap and dish soap. All work excellently, just as name brands. I love how the company partners with Cleaning for a Reason to provide non-toxic cleaning for cancer patients as well as its safe-house and orphanage support. All around great company.

One month after I made my first purchase from this company, a duplicate shipment arrived and the second order was automatically billed to my credit card on file. I called customer service who advised that I had signed up for the monthly delivery by accepting the initial discounted order. I had made the order from my mobile and just didn't read the offer carefully enough. Even though this mistake was on me, customer service immediately refunded the full purchase price, cancelled the monthly service and told me I could keep the delivered products even though I offered to return the shipment. This is the best customer service experience I have had in quite some time and it speaks volumes regarding this company's integrity.