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Happy customer

Several years ago we purchased a beautiful tree from Tree Classics. After carelessly storing it, we realized we had snapped a wire. I contacted customer service asking if we could purchase a replacement string, as our tree was no longer under warranty. We received a replacement string, at no cost to us. The customer service was prompt and exemplary. We highly recommend Tree Classics. We will enjoy our beautiful tree for years to come.

We bought our 3rd tree from Tree Classics in December. It was a 7ft unlit tree and it was exactly what we wanted for our bedroom. It arrived as promised and once we fluffed out the branches and decorated, it was perfect. The branches were sturdy enough for my heavier ornaments and looked real enough (vs the cheap chopped paper looking versions). This new tree joins a 9ft and 8ft pre-lit tree bought almost 6years ago. We have always received the service and quality we were promised and remain happy customers to this day.

I ordered the second tree after Christmas to replace one that was 13 years old. We enjoyed the first one all those years but decided it was time to downsize from our 11 foot tree. The new tree is going to be a great replacement with beautiful multi and clear led lights. Both trees were Deluxe Noble Fir but the new one has really been upgraded. Our 11 foot tree has found a new life as it will be used in our homeowners hall at Christmas.

Excellent service and quality products. I have enjoyed my tree for 2 years and love the upright tree storage I just purchased. It has saved me the work and back injury when packing and storing my tree - MUCH easier and faster! I do wish that the upright storage bag had locking wheels on the bottom but still love it. Very happy with my purchases from Tree Classics.