Trainz Tracking Order Status

Shipping time is a joke. While I didn't pay for expedited shipping, I was under the impression from the website, that it was 3 days to my location. Ordered on May 23rd and as of today, June 6, it has left Lockport, IL, three hours away. I originally had a June 5 expected delivery date, now I don't even have that. They use Pitney Bowes instead of just going through USPS, FedEx or UPS. I like their prices, but at this rate, if I get to use my throttle by Father's Day, I'll be surprised. Won't buy again from them.

I have purchased many parts from Trainz. Many times they shipped parts advertised as original Lionel and they were reproductions. The latest I purchased 3 Lionel original boxes. They were graded as per TCA Standards VG very Good. Yes there were water stains. One box had so much tape it was ridicules. Another box had water damage I had to rebuild the corner. That was not mentioned in the ad. Iris said it was graded as good. I told her to read the listing it was graded as VG very good and to stop protecting the incomputant graders they have at Trainz. On another note their Private car club is a waste of money.

Ordered train track pieces and paid for expedited shipping. Customer service wouldn’t ship to my address and forced the shipment to go to Walgreens after delaying the shipment multiple days because they were too lazy to ship. Absolutely do not recommend them.,,,”Frankie” in customer service there to make your experience horrible!

They refuse to combine items to force me to pay multiple items. Very rude and racist with foreign customers. Stay away from them.

Very poor customer service. Cancelled order, but they shipped anyway and did not refund shipping charges after their mistake. Do not recommend.