Townsend Music Tracking Order Status

I was amazed by the speed and condition of a recent purchase. It arrived from overseas immaculately packaged and lightening fast delivery in less than a week. Will certainly be purchasing more from this company online. They set a high bench mark for customer service. I must admit suppliers in Australia fall short. I’m used to the 4 weeks delivery and numerous emails trying to locate it. So this product and delivery experience was a welcomed change from our Australian suppliers. Thanks

I don’t understand why these bad reviews lately…I ordered 2 Normandie Dopamine Zoetrope vinyls on 12/5, they were dispatched 2 days later and delivered. Everything was perfect with these 2 rare vinyls I ordered.

Ordered vinyl/CD which all came in promptly! First time ordering over seas. Super happy with my purchase *Skinny Lister-Shanty Punk blue vinyl, signed CD, and pin badge*

Very expensive packaging for a terrible service. Consistently send out non vinyl items in inappropriate cheap packaging. Have had several issues over the years and the most recent one shows that some things never change.

They dispatched a bonus CD separately to my main order. The envelope was empty. And they didn't have any more of the bonus CDs to send me. They were offering to refund the 85cents for the bonus CD - I told them to cancel my full order. At least they did that.