Touch Of Class Tracking Order Status

No idea where these bad reviews are coming from but I just received a piece of metal art and couldn't be happier. Beautiful, high quality art that was very well packaged and quickly shipped. I will definitely be ordering from them again.

A Touch of Class has the best therapists. Ella, Scarlett, Manisha and Katie are all very talented. I've had my manicures & BIAB, pedicures, waxing and the CACI facial really did do what it says. Love this place. I love that's its a family run business. I've never had a bad experience highly, highly recommend 👌

After reading the reviews here, I was very skeptical about ordering. Especially because the item I wanted was about $400 for a kitchen rug. The problem was that this rug was exactly the pattern I was looking for, and I couldn't find anything comparable on the entire internet. I had a really hard time with such a high price for a kitchen rug, and the poor reviews on this site made me really think hard. In the end, I pulled the trigger and bought it. The rug arrived on time, and in good condition. But the real surprise was that the quality of the rug far exceeded what I expected. I expected a printed pattern, but instead, the pattern is beautifully embroidered, and the material is HEAVY DUTY. I expect this rug to last for many years. I originally thought that the rug was way overpriced, but now I see why it was so expensive-it is a high quality item. The material is far to thick/heavy to put in the washing machine like I did with the rug I was replacing - it will have to be shampood when cleaning is needed. Overall, this purchase has far exceeded my expectations.

I paid $17.95 to receive a $361 order for a bedspread and some pillows. They charged me $27 to give me a label to return. That is ridiculous! They were going to charge me another $16 to return one of the pillows that another vendor services for them... this is crazy. They still owe me $11.89 and have now lost my future business. They do not have an amount in their Return Policy like other businesses do.

If you have a return, they charge you more than when they ship your item. I do like the product I purchased (the size just wasn’t good for where I wanted it), hence two stars instead of one, but when you charge me $16 to ship it and then $25 to return it, that has stopped me from ever purchasing from them again. Too many places offer better shipping options and I can do without for such a price increase. I’ll pay more to UPS or FedEx if I have to just to keep them from benefiting from the extra costs of returns when they’re probably sending you a $5 shipping label for $25. It won’t make or break them (or me) but maybe this review will slow shoppers from purchasing here is they have doubts on what they want to trial purchase.