TopView Sightseeing Tracking Order Status

Overall good experience

Während unsere NY-Aufenthaltes Ende November 2024 haben wir ein 2 Tages-Ticket für 4 Personen gekauft. Die Verkäufer sind alle sehr freundlich, geben fundierte Auskunft. Allerdings: Die Busse sind überfüllt, sodass man sich unterwegs gar nicht aussteigen traut, weil man sonst lange warten muss, bis ein Bus mit Platz vorbei kommt. Ein Wechsel des Sitzes von oben außen nach innen ist nicht möglich, auch wenn einem kalt ist, da es innen keine Stehplätze gibt. Was uns besonders gestört hat ist: Sobald man ein Ticket hat und einen Verkäufer etwas fragt - in unserem Fall, wo die nächste Station für Zustieg ist und wie wir dahin kommen, da wir an der falschen Zustiegsstelle waren - reagieren die Verkäufer äußerst unfreundlich. Die Busse brauchen aufgrund des Verkehrs in NYC auch viel länger als es von den Verkäufern erzählt wird. Für die Brooklyn Runde oder gewisse Abendtouren muss man sich auch anmelden, sonst bekommt man keinen Platz. Ältere Menschen, die mit Apps nicht so versiert sind, tun sich dabei schwer. Preis-Leistung passt letztlich dann doch nicht.

⭐⭐⭐⭐⭐ I had an absolutely fantastic experience with TopView Sightseeing's hop-on hop-off bus tour in New York! The convenience of being able to explore the city at my own pace was a game changer. The buses were frequent, clean, and the staff were incredibly friendly and helpful. The tour routes covered all the major attractions, including Times Square, Central Park, and the Statue of Liberty, making it easy to plan my day. I particularly enjoyed the informative audio guides, which provided interesting facts and stories about each landmark. One of the highlights was hopping off at Central Park to enjoy a leisurely stroll and take in the sights. After exploring, I simply hopped back on the next bus without any hassle. It was a perfect way to see the city! I highly recommend TopView Sightseeing to anyone visiting New York. It's a great value, and the flexibility it offers is unbeatable. I can't wait to do it again on my next trip!

I had a pathetic experience with Top View. I bought tickets from a salesperson who made false promises. They claimed I could see uptown and downtown in a day, but that's complete nonsense. One downtown loop alone takes 2 hours without hopping off. Don't believe their sales pitch. It's better to opt for a decent one-ride option

Plenty of sales people around but beware that not all information is disclosed. Initially, we were told a higher price and when we checked the website, the price was matched. We were also told our child rides for free which translates to he gets a seat. Did the tour in the day, no issues and a good way to get around. Went for the evening tour @ 8pm and was very rudely told our son does not get a seat as we only paid for 2 and he must sit on our lap. If we don’t like it, we must leave. When questioned why different rules during the day and evening, very rudely told ‘we don’t control the tickets sold by the independent salespeople’. The sales guys are an extension of your company, fulfil the request. Further to that, the bus we were on seemed to have mechanical failures and kept switching off. An hour trip turned into 2.5 hours and we did not reach our end point as we jumped off and walked. Imagine, 2.5hours bus ride, hot summer night with an active 4 year old on your lap