Timber Vaults Tracking Order Status

Was nervous after seeing other reviews. Got my shelf yesterday. Seems to work fine and shipped after a couple days. No complaints so far!

I lost my RFID card during a move, have tried twice buying cards off their site, nothing. Can anyone tell me how to get spare cards?

Wish I saw these reviews before I ordered. They at least sent my shelf, but it came without any mounting hardware, no RFID’s (both supposed to be included) and no motion light that I paid extra for. Now I can’t reach them. Phone number does not work. I’ve sent multiple emails with no response. So now I have this useless shelf since it can’t be opened without the RFID’s. Very frustrated.

This company sold me a gun shelf and the mechanism is not working, which makes the concealment shelf useless! Despite several attempts to contact the seller, he has not responded in any way! I would NOT RECOMMEND to purchase anything from him!

I would rate them as a no star. We had ordered a shelf last year during their Christmas promotion. It has still not been delivered after numerous attempts to contact their customer service department. Contact information on line has now been closed out. Locations for corporate has changed over the past year two times with one being an apartment complex. Would highly recommend not doing business with this company. Looking for a legal recourse not. Charlie - Louisville, KY