Tilted Sole Tracking Order Status

Not sure what to make of this site yet. I ordered a pair of shoes from them yesterday (I chose to pay through PayPal option) and today I was refunded with no explanation. I emailed the company to find out why I was refunded and they responded and said I was refunded due to fraud. ?! Not sure how to take that. I just wrote them back because I would still like the shoes and that is a very odd reason that I would like some clarification on! We will see what happens. I mean can I get some Christmas shoes lol. Maybe they didn’t like that I used PayPal to protect myself from fraud? But it’s an option on their site. Has anyone else had this problem?

I ordered shoes for a birthday and a week went by with no progress on my order. The fine print on the website says they check several places to see if they have the shoes. They should either only put up what they have or not take payment until they confirm they have shoes.

Whoever packed my shoes... Your packing job sucks, $350 for a pair of shoes... My shoebox should be intact & it is destroyed... I anticipated to keep my shoebox for my shoe storage & now this is not happening... Let the packer of my shoes know that they should add filler paper around the inside of the shipping box, if the box is not a perfect fit with the shoebox in it... As a former shipping expert myself, I am beyond disappointed with the packing job provided with my purchase.

They had exactly what I needed👚

I ordered my shoes but i haven’t gotten any information on the shipping on anything and nobody has kept me up to date .