Tile Fix Direct Tracking Order Status

Excellent company - not just best prices on tiling products, but for customer service. Beverley had stock physically checked and IT system tweaked so I could order items for click and collect, and the guys who loaded me up couldn't have been more helpful! Awesome job, all!

I used Tile Fix Direct to purchase the Schluter DITRA Matting system. They were super helpful and made suggestions on the correct adhesive I would need to stick the DITRA to my subfloor as well as the best adhesive to use on the DITRA for my type of tile. Overall very happy with the experience.

Had a part missing from my order which I bought 4.5 months ago, however Mark Blackburn, the customer service and operation manager, managed to source one and sent it off the same day. Top customer service in my view, recommended retailer 👏🏼👏🏼👏🏼

Large order of Marmox fulfilled in record time at a competitive price. Excellent service from both company and the courier, pallets arrived early and everything was flawless. Highly recommended company, pleasure to do business with. Will most definitely use them again in future.

London Tile company are a breath of fresh air, a company who believes in excellent, old fashioned Customer service. I placed a small order & received the delivery (in Cheshire) the very next day. Having expressed my concerns re potential breakages, I received a speedy response assuring me that any breakages would be replaced. The tiles arrived - extremely well wrapped/protected - but unfortunately, 2 were broken & 1 had a minor chip. Beverley wasted no time in shipping out 3 replacements which arrived again, the very next day. A pleasure dealing with such a professional company.