Tilebar Tracking Order Status

I wish I had a positive review to write. I placed an order for tile and selected the Pay in 4 option from Paypal. I was charged the full amount. I called Tilebar who told me it was Paypal's "promotion", and their issue if it was not offered. I called Paypal who told me it was the merchants issue of whether or not they accept the Pay in 4; and that their website was misleading. I called Tilebar again and spoke to a manager. The ONLY option I was given to rectify this was to RETURN the tile, wait for it to process, and place the order again over the phone to "confirm" the Pay in 4. Very frustrating to be told from two companies that there is nothing they will do about the discrepancy between their systems.

Mario at Tilebar went the extra mile to get my tile to me ahead of time after some confusion with my order. I appreciate the attention and priority given to make things right!

Easy to search, they answer the phone, affordable and fast samples.

Tile bar has the best selection and I love their try in your room feature on the website. They allow you to buy samples for cheap and don’t limit you. Our backsplash in our new build is amazing!

Zach provided top tier customer service. There I was an error on their website regarding quantity. Zach quickly took care of the issue.