TigerDirect Tracking Order Status

I received a manufactured authorized refurbished HP ( HP 800 G2-SFF I5-6400 SYST2.7GHZ 1) that is super quiet and looks brand new. The hard drive is an SSD 256 gig and the processor is intel i5-6400 with quad processors. Excellent performance using WIN10. The finishing on the tower box is finished as good as new. The start up time is much better than my prior system. JOY does a great job with refurbishing to HP's specification, and the system comes with a new key board and mouse, It doesn't support HDMI cable from the HP to the but I had another cable that worked. The documentation from Joy Systems gave me a heads up. Naturally the windows set up from Microsoft was tedious to go through. I'd buy another system from JOY Systems any time.

Paid for Standard Overnight shipping. Order was shipped FedEx Ground instead. Took several phone calls for TigerDirect to agree to refund shipping. This was not rocket science. Really poor service!

I purchased a Refurbished Lenovo Yoga 260 last week for my Granddaughter's Birthday. The price was great, shipping was less than a week, and it arrived in pristine condition. However, several of the keys, especially numbers, stick or do not work. I don't have the luxury of time to send it back, etc., especially after I purchased MS Office Pro and installed, so I will likely order a new keyboard and install it myself. I did download and install all of Lenovo's drivers, including keyboard, and update the BIOS, and still no resolve. Had the keyboard not been an issue, this would have been a five rating.

Ordered refurbished computer from this company. Computer works good , but was missing dvd drive. Emailed customer service, took them 3 days to respond. To make long story short, i never got my dvd drive. Would not buy from them again.

I ordered a wireless keyboard and mouse combo that I thought showed up without the USB plug that connects them to the computer. Tiger Direct told me to call the original manufacturer. I bought it from Tiger Direct, not the manufacturer, and I expect to deal with the seller when there is an issue. The piece ended up being in the mouse, something Tiger Direct should have known