Tiege Hanley USA Tracking Order Status

I specify that I have dry skin, with rosacea, I tried level 2 for two weeks and it made the situation even worse. Wash and Scrub left my skin even drier, Eyes doesn't seem to have had an effect while Am/ PM I liked them but they are not worth it. In my opinion it is good for those who have no problems, for those with normal skin but, for those with combination skin it is not convenient, they do not have the right ingredients that are good for their skin, only the niacinamide.

Cumbersome & Bad Customer Care Make It Impossible To Return & Place A New Subscription Order. I used to use the products on a regular bases, then I took about 1 year break & wanted to return, however everytime I placed the order & went to checkout to process it, I got an error page stating that the order is invalid as it has expired. I contacted support, after more than 12 hours I finally got an answer from joi of the support team, he told me that my account is paused, and I need to press a button to reinstate before I can proceed. So I logged back in and followed the instructions, however I could not find the restore account button. I contacted support again, and instead of them manually processing my order, as I requested the first time around when I submitted the support ticket, and told them what I wanted to order. Instead of doing that, I got another instruction email to deal with the technical hickups of the system, telling me that I would 1. Refresh the page, 2. Logout and then back into the account & then I should be able to see the green button to restore my account. I spent by now at least 20 minutes if not longer to try to resolve a technical problem, that isn't mine to solve but their problem, because I am no programming expert! Why can't support manually process the order for me and send me an update with the confirmation of my order and the receipt of it, when my credit card is on file, is it that impossible to do?! Why has customer service become so bad, that they can't assist the customer with a purchase?! Right now I am on the brink of not ever buying their products again no matter how good they are, simply because of the bad customer care they provide !!!!! But apparently they don't value a past customer that wants to spend another $600+ per year on their skin care products, otherwise they would treat their customers much better than they do right now with me!!!!

Everything came perfectly and the products really helped my skin. My only complaint is that the container that the creams and all of that come in is super small. Like compare it to the size of your hand. But besides that it's good.

The products are really good, it helps your skin and you will notice the difference The company does care about customer interaction and retention

Fantastic product love this stuff I've seen dramatic difference in my completion i have healthier younger looking skin i highly recommend this product thanx to alpha m.