Thursday Boot Company Tracking Order Status

I agree with some of the other customer's reviews. The product is a decent one....but if you have a problem with the product, their customer service and dedication to satisfying their customer is way below par. I've bought numerous items for Thursday and was pleased with their product. I purchased a pair of boots that had a quality issue with the zipper and they would not address the issue after numerous calls, photos, etc. They only offered $50 off my next purchase when the problem was going to cost me $180 to get it fixed locally. Needless to say, their lack of service and resolution precipitated my status to EX-CUSTOMER. Purchase at your own risk because if you have an issue with the product it WILL NOT be reconciled.

Ich muss schmunzeln über die Kommentare die bei einer gefakten Webseite bestellen und sich hier über Thursday Boots beschweren. Selber schuld, wenn ihr nicht über genügend Medienkompetenz verfügt. Es gibt nur eine richtige Webseite: Thursdayboots.com. Alle anderen sind Fake. Ich habe meine Captain Boots vor 2 Jahre gekauft und trage sie rotierend ca 2x pro Woche. Auch nach 2 Jahren sehen sie immer noch top aus! Für den Preis gibt es kaum was besseres.

Disappointed with the loafer quality. Soles started to peel after just 1-2 wears. Reached out to the company to exchange, assuming it was a defective product, and they denied any quality issues saying it was normal wear and tear. Surprised to learn that it is normal for the soles to peel and breakdown after such minimal wear. Also attempted to exchange for a different product with different materials hoping it would be better made, but they refused. Overall poor experience with the product quality and lack of customer support assistance. Do not recommend. Edit: I also posted a review with photos as feedback on the item I purchased on their website, however it mysteriously did not appear. This company purposefully and strategically tries to hide negative and constructive reviews of their items. Do no believe what you read on their website. No item should be expected to break down after one use.

UPDATE: company has kindly sorted and issue for me after my boots did not arrive in time for my tripe Be aware if purchasing from overseas - return shipping is pricey and the time to arrive is shipping PLUS 1-3 business days for processing in the warehouse

Second pair of Thursday Chelsea's are as good as the first. Great fit and they look amazing.