Thomas Kinkade Tracking Order Status

We never received our order and our credit card was charged about 6 weeks ago. Customer service has been no help. We may need to report them to the states Attorney Generals office.

My Cinderella Christmas picture was in good shape and I ordered on Monday night and I got it today. I love my picture so much it will look good in my room.

I am in Australia and ordered a framed canvas. It arrived with a dent in the box and dent in the wooden frame - it's clearly been dropped. I have been trying to contact Customer Support to lodge a return and get a replacement shipped and they have not responded after 3 attempts. Probably great service if you're in the US and can phone their number - but overseas support is terrible.update on this - they sent a replacement for the damaged item - but shipped it to completely the wrong address. As UPS delivered it to an Australia Post distribution facility they are refusing to provide a refund.