theory11 Tracking Order Status

The shipment arrive in good condition, correct item, and within the time specified on the order..we looked forward to receiving this puzzle and we were very happy with the service we received..we will use this website in the future.

This company was super helpful in finding a solution to my problem. Will definitely be purchasing from them again. Puzzles are of great quality as well.

They are very interested and provide quick feedback, they solve problems directly

I received an item that looked flawless, but had a small manufacturing flaw that prevented it from working as intended. All that theory11 asked is a video to verify the issue. They promptly sent a replacement, no further questions asked.

There was a missing order from Theory11, and their customer support was so very responsive! They were able to take care of the issue within hours of my making them aware of the situation. It was wonderful to be listened to and immediate action taken!