The Lamp Stand Tracking Order Status

I ordered two figurines earlier this year. I understood they were pre-orders. However, the ship date was delayed again and again and again. I was being told these items weren't in stock yet and that I couldn't cancel because I pre-ordered. Ridiculous. By the time months went by, the items we were "waiting" for were on multiple other websites, so I ordered from elsewhere and received the products right away. I had to dispute the case with my credit card due to the fact that I was charged but never received the product. Would never order from Lamp Stand again.

This company has great products and great pricing so it would be great if they didn't constantly cancel orders. I purchased one Santa figurine on sale only to have the order canceled because it was out of stock...I still loved the products so I went and purchased a second Santa figurine that was larger and much more expensive only to have my order canceled a second time!

The Lamp Stand and CandlesTo my Door are the same company...

9 days for product to arrive - I paid for shipping. Lampe oil would not light candle/wick. Tried 3 new wicks and still no flame. Oil is sub-standard...not enough isopropyl alcohol in it. Sent 2 emails to company....no response. Called 25+ times, left messages, still no call back. Horrible customer service.

What a wonderful company to do business with! Lots of candles to choose from and other items. Items ship on time.. prices are great. They carry crossroads candles, village candles.. plus others.. I'm so happy I found this company! You will be too😍