The Honest Bison Tracking Order Status

We are on our fourth order maybe and couldn't be more thrilled with this company and their products as well as customer service you deserve

I enjoy the meat. But the shipping lately has been TERRIBLE . I know they have switched shippers but its really ridiculous. I live less than an hour away from the shipper and both times recently I've had to call multiple times to figure out what's going on with my order and when it will be shipping. Over 8 days later . I want to support this company as I've had really good experiences with them in the past . I will be giving them 1 more chance in the coming months to see if things have improved. That being said again I do love the meat and it's packaged well and portion sizes are perfect for me .

Well my first experience with your company was not a good one. I ordered some bison testicle to try for the first time. They were also supposed to be on the menu for a family gathering. The family gathering came and went without the bison balls. This was due to your company going through a change in shippers which delayed my order by 3 weeks. I don't remember anything saying that you were changing shippers, and my order would take some time to deliver or I probably would have looked elsewhere. I didn't find out until I requested an update through email.

I buy 7 ribeye steaks a week from my local butcher and figured I can save a lot of money if I buy from honest bison. I ordered 2 steaks to try them out. The day after taking my order, they let me know that they are having some logistics issues and the order will be delayed. Understandable so I say fine, I’ll wait. A month goes by and I hear nothing. I email them and they say it’ll be shipped on this date, I say ok. The day comes nothing has shipped. I reach out again, they say it’s been delayed, I say fine. I receive a tracking number after 2 months and it goes to a different city to a wrong address. I email them again and they say you were not supposed to receive the tracking since is not yours and your order should ship next week. I wait another week and email again and they said sorry we don’t have your steaks would you like credit for future purchases or a refund?!! so basically they charged my card, held the money for 2 months and refunded me. not that "honest" if you ask me.

I signed up for their quarterly delivery of various meats after buying several cuts of their bison. The quality has been excellent and fun to work with. It is a set price which I agreed to and then they send what that quarter's pick is. I love the quality of their meat, it is so, so, good.