The Feed Tracking Order Status

Completed multiple orders with The Feed over the last 9 months. Almost all orders have arrived either Heavily Damaged, with Expired Product, or with Items missing. Orders are always packed with little care, in too large of boxes with no packing filler when needed. Customer service has eventually responded to the issue with each order but you had to be pushed to get an actual refund not just a store credit. I have seen no evidence The Feed has any inclination to improve their shipping and warehousing despite politely reaching out multiple times about the issues I've faced. Seems like they very Tech slick first, regular customer satisfaction second.

I am very happy with my delivery. I received the package within a week of ordering. They were good about sending emails about the confirmation of the order, when it had shipped, and when it arrived. I will definitely use them again.

I ordered Year of Sports Bottles on 23.12.2024, shipment was sent on 14th January and arrived today after 2 weeks.I already wondered why its such a big package turns out they sent me an Order of a women living in Toronto Canada to Lower saxony Germany. The support was very open in answering what happend and already sent the new package hopefully with the right stuff in the Box.But when you make a mistake maybe sent it with a faster alternative with better Tracking than Ascendia and Dpd for Europe , Dpd is not the Problem. The Tracking of Ascendia is trash and you should maybe change to another partner when sending packages. Now i have to wait again 14 days probably so i probably get my package after 1 and ½ months.

I had placed an order for the Strava end of year water bottle along with some other goodies and freebies. Shipping speed was decent and is the only reason why this isn't a 1 star review. I open up my package and find that there is no Strava waterbottle, which was the whole purpose of my order. After emailing back and forth of which the reply speed was 2-3 days per email! They say quote, "Again, the bottles are still available for order if you'd like to place another" Bro, I've already spent good money on this purchase and that will be the last time I'm ordering from you guys. Get your act and customer service together.

Hi ! I ordered the Strava bottle, with my own data and name. But after the delivery, I discover there is no data on it ! It was the concept !! I wrote an email to the customer service, without any answers since one week