The Ethical Silk Company Tracking Order Status

I bought a silk robe as a gift for a friend in South Africa. She was thrilled with it and considered wearing it as a dress as it was so pretty. This item is a special gift to share with a special friend and it gave me such joy to see her reaction. I have now bought a number of items from the ESC and highly recommend them as a place to go for that unique gift where elegance , quality & ethics shine through .

Having gained a great first impression of this brand i returned to buy a gift for an elderly female relative living in Vienna where it can be bitterly cold & also v hot. I chose the cream silk wrap; smart, warm under a winter coat or a light extra layer around the house - non bulky & elegant for both winter & summer wear . The soft warm tone / colour proved perfect and the beautiful fabric texture offers a subtle sheen that illuminates the face ; an ageless , timeless piece and a very well received gift.

As a new customer I am delighted with my silk pyjamas , a treat to myself , and the brand . The quality of the product matches my expectations in texture , design and print . They are a timeless classic and feel & look fresh & elegant. With the strong ethics of this brand , it’s the perfect purchase. I am also impressed by the high level of customer care & product knowledge to ensure my customer satisfaction. I have subsequently asked many questions to help me to select further products & have received personal , prompt , thorough and polite responses . On many levels it’s a pleasure to buy from this brand.

I had an issue and contacted support. It was resolved quickly and to my complete satisfaction. I‘ve ordered several times and I will order again in the futute. A company stands and falls with a cood customer service.

Nice clothes but very expensive transport Duty. There was no indication when I made the purchase that there would be additional FedEx Duty and VAT of nearly £70. I think the company should CLEARLY inform UK customers that a duty fee will arrive separately from the product and is not cheap.