Joe Wicks (The Body Coach) Tracking Order Status

Have been a subscribed member since August 2022, I absolutely love the app, workouts and recipes, follow it every day. However, should you experience issues with accessing the app all of a sudden, customer service is terrible. You can't actually speak to anyone, you have to email or contact the 'Support Heroes' via the app. I had purchased all of my food for the following week but was then 'thrown out' of the app. Despite various requests, no-one has bothered to come back to me, I am really disappointed in this and just want to speak to a 'human' and have this resolved!

Firstly, let me say Jo is an inspiration and he definitely got me fit in lockdown. However, having let things slip since then I decided to get the app in the black Friday sale. Whilst the meals are good and the ability to download a shopping list is great, I do have one very big issue which has stopped me using it. You can only view the workouts on the app. You can’t login to his website and view them there. Now you can cast them to you television if your TV is compatible (usually less than 10 years old). You can also follow classes on YouTube. However if you follow the workouts of YouTube they’ll be out of sync with your plan and ultimately the app won’t recognise your progress. Because of this it still thinks I’m in cycle 1. As someone who is visually impaired using a mobile phone to follow a work is next to impossible and demotivating. I cannot be the only person with a tv that you can’t cast to? And really would it be that difficult to upload workouts to a website? I have now found an alternative app I can view via my sky box which is something I think Joe and the team should consider.

Great programme, app and results, been using for several years now

This app is amazing. I find Joe so motivational and I love how he works out with you and feels your pain too! The food side of the app is also great and very tasty with loads of recipes added each month as you go through. I’ve just renewed for my 2nd year and only paid £49.99, so it is also great value. Highly recommend

Absolutely love the body coach app. It makes fitness work for you I'm a different way then everyone else. I've never been able to stick to anything diet wise but this positively effected my weight, fitness and my mental health. I recommend to everyone now!