TGW.com Tracking Order Status

Great selection and best prices!

Ordered a golf club. It arrived on time but without a head cover. I emailed Consumer Services and they responded within 30 minutes with an apology and said one would be mailed out ASAP. You don't see that kind of service very often.

Horribly SLOW!!! Ordered on 1 April, 1 May I request status, couple of days no answer so I request status again. Told it is packed and ready for shipping. Shipping number would be provided. Waited a couple of days and NOTHING. I write them again asking for status, couple of days no answer. Then I get an email stating sorry it was shipped to an incorrect address. They were rebuilding the club and it SHOULD be mailed on 15 May!! STAY AWAY from TGW!!!

I ordered two pairs of FootJoy golf shoes from TGW recently and it was an outstanding experience. My shoes arrived the exact day TGW said they would and the shoes are great! I wear inserts with all of my shoes and the FootJoy shoes allowed me to pull out inner linings and replace them with my inserts. The pricing of the shoes also was incredible! I plan to use TGW the next time I need some golf shoes because it is an ethical company that under promises and over delivers.

They used to be so good!!! Problem with shipping me the wrong size last time and then not being able to figure out the return. Charged for next day shipping and half the order (the important part) was on backorder when it showed up as in stock. I'm done with TGW - plenty of other good companies out there.