Test Equipment Depot (USA) Tracking Order Status

They went above and beyond helping us figure out why FedEX delayed our delivery. Also: Excellent selection of equipment and parts.

Excellent customer service, good prices, fast shipping. I wasn't sure exactly what I needed to do the job, and when I called, Tony (the owner) picked up and helped guide me through all their product options. I'd give another star if I could, I really appreciate it when small businesses like Test Equipment Depot are willing to work with you to find out the best solution to my problem.

My experience with Test Equipment Depot was great. My Fluke 87-V order was swiftly processed and delivered. The product was great and the team's customer service was excellent. Would recommend this company.

The only reason it's not less than 3 stars is Keith in the sales department. I had an issue with a Amprobe AT-8020 while on a job the receiver wouldn't stay on. I had only used it once but it turned out to be the battery. I phoned this company, where I purchased it and explained to them I was kind of upset but this guy still hung the phone up on me leaving me in the blind as to what next to do. I panicked for sure but I didn't swear at the guy. I let them know I was disappointed in their 5 day return policy and them forcing me to phone Fluke for a resolution. I couldn't even get through to Fluke on my time so imagine being on a job that has to be completed and to have a sales person hang the phone up in your face. Keith did try to make it right but to be treated like this after spending $1200+ what a way to say thanks. Don't think I'll be going back. I'd rather pay $40 dollars more from the competition knowing that I will get some kind of support, not the cold shoulder or to hear the click from someone who is supposed to be in customer service hanging up in your face...

I ordered a multimeter. I needed it quickly because mine broke and I use one everyday at work. It shipped quickly,price was good and product was exactly as described. The guy I ordered it from gave me his name and personal # in case there was any issues. There were no issues. I highly recommend these guys based on my experience.