Teal Swan Tracking Order Status

If an ugly personality had a face

I am simply blown away by how deep and transformational Teal's work is. I bought her Financial Mastery course last week and I have already identified deep patterns that I couldn't see before. Yes, she is direct, but I feel like it comes from a place of love and calling us to be the warriors we know we can be. I also had a little hiccup with accessing my program when I first bought it but customer service resolved it within a few hours are were very warm about it.

a bully. simple as that.

I am personally disappointed and hurt by the way Teal's customer service treated me. As the other individual giving a 1-star rating here, I was unable to access the meditations I had purchased. The system automatically made me pay again when I attempted to access the original download link, resulting in an additional charge (even more than I had payed initially). The customer service team repeatedly asked unrelated questions and took no action to resolve the issue. I don't believe these individuals understand how customer service works (I highly recommend reading Chris Voss's 'Never Split the Difference' to learn how to communicate with customers). They are not interested in helping, do not comprehend the problem, and lack dedication to finding a solution. Their approach lacks validation, understanding, and assistance. This has been a very disappointing customer service experience for me, and it is the second time I have encountered such issues. It's a disaster every time you need something from Teal's customer service.

Do not use this company. I purchased meditations that I then could not access or download. And a refund has been refused. Teal swan support took two weeks to respond, told me to access the meditations via Google chrome ( doesn't explain why on a new device that has no issues downloading or accessing anything I couldn't these ), which I did. I was able to access them and still not download. When I eventually found some free quiet time to do the meditations, all relaxed and 5 minutes in, it cut off. I discovered I couldn't go past the 5 minute mark on the recording. So I tried another. Again, it played to 5 minutes in and would play any further. This was the case on all the recordings. I contact them again, to be told they can't solve all technical issues ' unfortunately' so I replied asking for a refund as I cannot access what I purchased. I then received an email, with evidence that I have logged on to the site ( which I never denied ) saying ' so you have accessed them' and it's too late for a refund. Totally ignoring the fact that one, I can't download them and they are supposed to be downloads, and two, they all cut off at 5 minutes in. This is appalling firstly because I have seen from other comments on social media that a large amount of people couldn't download them, and secondly I can't even play them from the site like it claimed I can when I purchased them. Thirdly, I have pretty much been told " tough" because the 5 days refund time has passed ( which I was never told about when I purchased them) and they have now taken my money for something I have not received. There is alot in the press that teal swan is a con artist and a scammer that's not to be trusted. After how her company treats customers, I am now inclined to agree!