Switchd (Utility Switching Service) Tracking Order Status

Easy to use. Do all the hard work for you for a small fee. We'll worth it

I have been a member of Switchd since its early days. Before the energy crisis I was regularly moved by them to a better energy deal and saved lots of money. They are lovely people to deal with and extremely helpful. Currently they are helping me to get a new gas meter as mine is sited wrongly. We are also looking into a false claim going back several years. The team is kind and knowledgeable and I would truly recommend them. Would give 5* but we aren’t sorted on the two issues above yet, but I know we will be soon!! You won’t be sorry you joined them.

I’ve had the most brilliant assistance from JoJo at Switchd. I have not been a member for long and as a result they’ve not been able to find me a better deal. No-one can. They have, however, kept me up to date with events as they occur. When my supplier went into liquidation I was transferred to Shell who have been less than helpful, the left hand doesn’t know what the right hand is doing. On the off chance I thought I’d contact Switchd to see if they could help, even though it is outside their remit. They couldn’t have been more helpful. They provided sensible, useful and straightforward information in a timely manner on several occasions and have kindly agreed to assist me with further support if required. I cannot speak highly enough of them.

I had opened an account with Switchd recently and had many questions unanswered.I however initiated a chat with M/s Amanda today and quickly realised that she was not reading the script as it usually happens.Amanda took a very deep interest in finding out exactly what my concerns were and answered every question in detail and made me feel great.She was highly professional,very polite apologetic and had a can do attitude.I would highly recommend this company for great and personal customer services provided.All the colleagues,I had experience with were great but Amanda does stand out of the crowd.Great job Amanda!I highly commend you to your Superiors. Very satisfied!

I had a thirty month battle with an energy supplier because of miscalculated and massively over the top demands. SwitchD was with me every step of the way including summarising the case financial details and invoices for me in support of my case to Offgem which I won. They were sympathetic but totally impartial and even spoke to the energy supplier at key times to get statements and answers from them when the supplier refused to answer my emails and requests. I would recommend everyone go with SwitchD. A friend in deed when you need one!