SuntekStore Tracking Order Status

I ordered 30 windup clockwork caterpillars cost £34.75 - shipping free and in small print “may have to pay import duties if large order but we will let you know” - no contact about this from Suntekstore but then I had to pay £11.56 to get the parcel from the PO - the extra charge was not for Import duty but was a Royal Mail International handling fee - which if usually shipped by Royal mail must happen every time! Suntekstore said I would need to return the item to China for a refund or could accept a £5 refund - which I did as I needed the caterpillars. I am guessing this happens all the time!!!!!

Purchased an item that was unfortunately held up due to Hurricane Ophelia, notified seller who was very civilised in response, item turned up shortly after. I was very satisfied. Seller bookmarked and will certainly return.

I purchased 2 packs of dice on ebay and was given an eta of 2 weeks arriving between 4th and 6th of November. I live in the UK and the seller was in China. I received an email on the day of purchase that my items had been despatched. My item arrived on time on the 4th of November. All the way from China to the UK, this is quicker than some of the purchases I have made from UK sellers. This is the second time I have bought from this company and both times I have found their service first rate. I cannot recommend this company highly enough.

Awesome product, fast shipping to India. Really happy with the handlebar mount for camera. Thank you

Fast delivery on items ordered. Packaged well and products worked as expected. Thanks.