Suit Direct Tracking Order Status

Really great service from one of the team in the Westfields, Stratford store. After storming out of Mos bros after a really terrible experience I decided to check the suits direct store out. I was greeted and served by a really helpful guy and he was very patient after I tried a few suits on. He had my measurements for the correct size suit and I walked out the store with exactly what I wanted. Kudos to the guy whoever you are, you were a great help and made up for bad experience in Mos Bros

The Mall cribs bristol. Excellent service from Whisky nothing was too much trouble,even going to get a pair of shoes so the alterations to the trousers were right. Would recommend this shop to anyone looking for a new suit.

Today we went to the Bridgend McAthurglen store, where we were greeted so warmly by a sales person and to be honest “suit whisperer” called Nigel. He was so knowledgeable and helped my partner pick out his wedding suit. When spending a lot of money, you expect a good service, and boy did Nigel provide that! Such a lovely person, who spent time with us to find the right fit! Couldn’t recommend enough, even though a bossy woman who worked there was trying to divert his attention, because the store was busy, Nigel made us feel like we were the only ones in the store! 10/10 service.

EXCLLENT CUSTOMER SERVICE SUIT DIRECT STARTFORD BY RUEL

Booked at appointment at the Shepherds Bush store for 9AM for a group of 9 to get measured for wedding suits. Was very disappointed as it transpired that they didn’t open until 10AM. Was not best pleased with this. However, Hamza turned up to open the shop and was incredibly apologetic. He opened up early as we’d been waiting for quite a while, asked what we were looking for and gave us his recommendations. His service was 10/10. Thank you Hamza!