Stop & Shop Tracking Order Status

As it is, I had to stop going to the location on Atlantic avenue because of racial harassment. Now have to venture ten miles away to grocery shop!!! Now they are @ it again. Lying. Charging my card $12 @ self checkout. Make a trip just to fix their error which the fake cashier said she would reverse. Do not appreciate the dishonest mind games. This is very depraved. It is an ugly way to run a business. I am warning others what they are doing is criminal behavior.

Their website had a problem. i called for help and the rep said he did not know what to do. I asked if there are IT people there and he said yes, but he cannot contact them. I asked about a supervisor and he said he will see if the supervisor will speak to me. Waited 10 minutes and gave up.

Do not trust their site with your credit card or orders. I was adding items to my cart and decided to finish the next day. The next day, I come back to my cart and the order went through without my permission. I also had a huge mess with orders with two orders having the same order number and some had items missing. Just a huge mess. I tried removing the credit card from the account but for the card to be removed you need to replace it with another card which is ridiculous. There is nowhere on the website that can direct you to delete your account if you want to. You have to call customer service who has to put in a request to their supervisor. I did just that and the account was still up after a week. I called again and I hope this time, they follow through. Its better to shop in person

Stop and Shop in Monroe,NJ is so unfriendly and short staffed. A few years ago I complained about the same problem, obviously nothing was corrected. Go to the store early in the morning to pick up a couple items there’s 1 register opened. Of course the person in front of you is doing their weekly shopping. Go over to self checkout, which I don’t agree with, that’s taking a job away from someone who needs it. Cashier stands there in case you need help, very unfriendly, you don’t get a greeting a thank you, just a blank look when you leave. Complained about her years ago. Obviously she wasn’t trained in customer friendliness. They are pretty much all like that. Main reason why I don’t shop there anymore, just when I’m desperate I’ll go. I guess us spending our hard earned money there doesn’t need to be acknowledged

Super stop and shop grocery store on Northampton St in Holyoke,MA, is the freshest and greatest company to shop for. They always have such fresh produce and an exceptionally, friendly, and wide variety, delicatessen! Both the men behind the counter, are so knowledgeable and really go out of their way to be courteous and kind to the customer. The butcher shop keeps the meat selection stocked well up so you have a lot to choose from. They also, through this covid virus, do their best to keep paper towels and toilet paper in stock. The bakery is closed to the public, but they bake fresh cakes, pies, and cookies, for the taking. The stocking staff and all staff have worked so so hard, during the covid virus, to keep the store user friendly, now in these difficult times. They all really deserve recognition for their long hours and hard work! Thank you Nothampton St Stop and Shop for all you done now through covid, and even beforehand!