Stability Pro Tracking Order Status

I bought shape wear garments from this company they were very cheap garments. Everything on their website is like $30. I bought these garments because I needed them because I had surgery and they had to be bathroom friendly in the description of these garments. Both of them said they were bathroom friendly so I bought them when the order came. It was all squashed in a priority envelope. I didn’t even try on the garments because as soon as I opened them, I checked to see if they were bathroom, friendly and both of them were not. I was very disappointed. I felt duped. I tried to get in touch with the company. I found their phone number, but their phone number does not send you to any voicemail. All it tells you to do is to email them and you will get a response, I emailed them at least four times until I finally got a response from them. When I read the email, I was so angry. They were trying to barter with me so they would not have to give me my money back. They told me they could not refund my money because all the garments were on sale I told them I don’t care your description was wrong and I want a refund. I paid $69 for expedited shipping for the garments and about about $50 for garments and I wanted my refund because they are useless garments to me. They were going back-and-forth on 1 email with me telling me they will not refund my money but instead the manager will give me 50% off any anything on the website they don’t have anything of use to me on their website , so I didn’t want that, but they would not give me back my money at all, even though they were wrong with their description and the garments were made like crap. Then the manager said that she didn’t want me to ship back the garments that I could keep them and she will give me 50% off one item on her site. It’s like bartering I paid I want my refund. I don’t want anything else from your company, but they were not budging but I didn’t want to do or buy anything from that site I saw I was getting nowhere with this company. I wrote to them again and I got nowhere. They wouldn’t answer me at all. Just totally ignored me told me what they wanted and what they were going to do and that was it. I never heard from them again so I decided to use the 50% off and I found one only one garment that could be of use to me so I ordered it and it was $15 plus I had to pay shipping again I think was crazy. They should’ve just sent me the garments free of charge since I wasn’t getting a refund of $50 for the garments and 69 with the shipping. I do not recommend this company to anyone their stuff is very cheaply made and I do not like the fact that they don’t tell you that you can’t have a refund everything on their site is on sale because it’s junk and I don’t like ordering online. what is that something new it’s either you get a refund or you don’t I don’t like the bartering nonsense that’s not for me so I would not recommend this company! I would stay away from this company!! I don’t even know really what kind of company it is but I was desperate and I bought two garments and I am so sorry that I even went on this site, customer service is the most horrible customer service I ever had to deal with they never ever get back to you only when they feel like it and that was 1 time out of five times that I tried to reach them so I would stay away from this company for sure I would never get anything from them again I finally got the $15 garment. I have not tried it on yet but it is definitely not bathroom friendly they are liars. The whole bottom of the bodysuit is completely sewn shut that is not bathroom friendly bathroom friendly has a opening so that you can go to the bathroom so they are liars and they don’t know how to write descriptions correctly they lie about their garments to get people to buy them but their garments. I assure you are not bathroom friendly at all if you call a sewn up bottom that fits like a bodysuit and has no openings on the bottom at all you have to take the garment off to go to the bathroom. If you call that bathroom friendly then they are crazy in the head because that is not what bathroom friendly means now I’m stuck with three stupid garments that are useless to me like I said I need bathroom friendly. What am I supposed to do with these three garments you can’t go to the bathroom at all. You have to take all your clothes off. I cannot do that when I’m out in public. I can only do it when I’m in my house and that is a pain of the neck. Try taking off all off your clothes when you say bathroom friendly you must mean bathroom friendly so to me they are frauds Their company is nothing but a gimmick and frauds! and I still want my money back for each and everyone of these garments. They are crap and they are liars. This company are liars and frauds stay away from this company!

I received the wrong product. I wrote asking for assistance to customer service 5 times and there was no response. They don’t answer their phone either. What a scam to say 100% customer service!

HORRIBLE QUALITY! Less than dollar tree material. The worst part is the underpants were USED, white marks, stretched out and no tags attached or labeling inside the waistband. No one answered the phone, their email stated “delayed responses due to coronavirus”. Finally did get an email and they stated “will only accept like new with tags attached” WTH!!! I’m calling my credit card company at this point. Save your money and risk of headaches and purchase elsewhere

Right hip support When I purchased the hip stabilizer / brace I was expecting it to be here in 2 days like I paid for. It didnt arrive on time and I started to doubt the validity of the company so I googled them and I was shocked at the reviews I read mostly complaining about receiving their order on time. Then I read the email reply from them explaining why packages were late. They are having a difficult time with shipping since the pandemic. When I did finally get my package come to find out it was the USPS fault for it being so late. The company sent it 2 day just as I paid. The product itself is wonderful!! Today was my first trip away from home since I injured my hip and the hip stabilizer made all the difference in the world, I was able to walk, and that made me happy. So before reading all the negative reviews I really hope you read mine first. Sincerely, A Happy Customer😊

Previously wrote a negative review. To be honest got a little bit freaked out after reading truspilot reviews but….I am happy to say because of pretty fast shipping and quality of product I am on my way to healing. I ordered ankle support brace & once I applied to foot and tightened pain has reduced significantly. Ordered sciatic nerve brace, could be a little tighter but will work on adjusting the Velcro. Ordered the back brace & immediate relief light weight and very comfortable! Gel toe separator feels incredible and provides so much reduction in foot pain.