SportRx Tracking Order Status

Had a problem with my prescription and they fixed it right away. Great company to deal with.

I ordered a pair of Julbo Vintage Glacier sunglasses with prescription lenses. I received them in a timely manner. But they just weren't quite right. All I know is that wearing them made my feel nauseous and like my eyes were crossed. I contacted SportRx by email even though I had procrastinated past the 45 day return policy. I got a reply the next day saying they would try and fix the problem. And they did. They identified the problem. Most likely the glasses I had ordered just didn't sit on my face right for the prescription to be in the right place for my eyes. Figured out what frames would work and asked me if I wanted to change anything else. They sent me a post paid return label. I sent my glasses back to them. With in two weeks I had the replacement pair (Julbo Chams). Along the way I got at least 3 emails and a phone call letting me know the status of my order. The new glasses are perfect. I can't say enough good about the SportRx team and how they stand by there guarantee. I am very impressed and will buy again from them.

Ordered prescription cycling glasses from SportRx today, specifically from Yulissa Olivera. It was a good experience. Yulissa helped me every step of the way. Her knowledge, patience & pleasant personality made for a positive experience. She is a credit to her company.

Yulissa Olvera And her team have been absolutely amazing. Best in the business 👍👍

When it comes to customer service these guys have it down. If you are looking for a company that will take care of you before, during and most importantly after the sale then go with them?