SOS Online Backup Tracking Order Status

I use 3 backup services daily for years. One is comprehensive but slow. Another is limited (not all file types get backed up) but fast. SOS is by far the best; i.e., both comprehensive and fast.

the tehnician was great and patient but the service is complex

David John was unusually helpful. Way beyond necessary. I am not computer literate at all. He walked me through it all and always with a cool head. So pleasant!!

My experience3 has been great. I get all the help I need in a very friendly manor. I could not be more pleased. David John helped me with a problem today and was absolutely excellent.

I am clueless when it comes to computers; SOS people were patient, persistent, and encouraging while walking me through what are not complicated steps - option after option was offered to help me configure (how do you like that word!) and schedule backups -YouTube videos, live help, etc until I got it.