Soma Tracking Order Status

5 stars only for the nice lady who waited on me Suzanne associate : 00000171915. Se was very help. One star to the manager in charge, she was rude and not the least bit helpful to me or the associate that helped me.

They do not have non-wired bras in bigger sizes and their wired bras are extremely uncomfortable. They caused my ribs to pain for 3 days straight. Do not shop here if you’re looking for a comfortable bra in sizes 32 or above.

Service was exceptional I had been ordering online and wasn't able to get a perfect fit. I had the opportunity to visit a store in Valencia CA, the service there provided by Julia was impeccable, she not only brought me a large selection of items she also made sure that they fit properly, which was a great benefit since I have been trying to find the right bra for over five years. I had no problems with returning the bra that didn't fit for a full refund ( within the allotted time period that was offered for return) which I exchanged for the correct size and purchased a couple of more plus night ware that was so soft.

I originally purchased the vanishing and embracing bras in 32D, my regular size. They didn't fit right and so I went to the local store, and the sales lady had me tried 32DD. Lisa at the Destiny store was helpful and friendly. It seemed to be a better fit. I was excited because the previous manufacturer I bought from discontinued making supportive bras for the small rib cage yet full cup size. Since the 32DD was a better fit I decided to make an exchange. However, beware they do not make even exchanges. I lost my original sale price.😕 After 2 months of carefully washing and air drying the bras, the fabric was stretching out and no longer supportive. With rotating my 3 bras, I've always been able to wear a bra for 3 days before washing. These barely make it through a day and they are loose and unsupportive. At the price of a bra, I'm greatly disappointed.

Worst customer service ever!!!! I ordered online from Europe paying quite an amount for customs. One of the more expensive items was simply not included in the delivery and since months I am trying to get hold of someone on the hotline or to get a refund. Customer service is not even trying to solve the issue. I paid 50 Euro for goods I never received.