SolaWave Tracking Order Status

I recently purchased the Solawave red light wand and I was lucky enough to bag myself the valentines deal having the blue wand free. Considering I’m based in the UK, the international shipping was a lot faster than I expected. When the wands arrived, I experienced some intermittent power issues with the red light so I emailed customer support who responded less than 10 minutes later. Without hesitation, Tucker on the customer support team sent out a brand new wand! I’ve only just started using the blue device and I’m in love already. The conductive serum which I purchased alongside is divine, and I cannot wait for my new red wand to arrive so I can give that a go too. The YouTube videos and customer reviews on the device itself speaks volumes, but the customer service is exceptional and definitely worth the shout out. Thanks so much Solawave! :)

I love my skincare wand! I bought it a couple of weeks ago and I received it fast and with no issues. Super easy to use and I love how my skin feels.

I’ve loved my wand from solawave but also want to shout out their customer team for helping me fix an error I made on my second order that caused it to ship to my old address. They handled everything for me and it made its way on time so I could give this gift to my mom. She loves her sola wave and I’m a customer for life!

Our delivery disappeared and customer service was very slow, however, they did eventually come back to me and rectified the problem with a refund. We never received any product so I can't comment on that.

Bought Solawave Wand with serum, amazing wand, fast shipping and I can see the difference in my skin! Decided to buy a gift for my friend to try it out! Great product and great customer service!