SOG Knives and Tools Tracking Order Status

purchased product, approved for rebate, Informed to wait for cheque, nothing, no response form company, this was 2 years ago.

SOG has the worst customer support I've ever experienced. I ordered an item on Monday figuring I would get it before black Friday. It won't be here until Tuesday of the following week. The same item I purchased was on sale for 20% off starting on Wednesday. I could've waited a couple days and got the discount, especially since it apparently takes a whole week to ship an item less than 50 miles. I wouldn't be here giving them a bad review had the item arrived BEFORE their sale. These douche bags don't answer email at all, they just don't care. I wouldn't buy from them ever again, hopefully the item is in good condition, otherwise I have to contact my credit card company to get a chargeback. Read their return policy before ordering. Probably give the item away at Christmas because I don't want to wear anything with their name billboarded on it.

Love this pack!! Zippers are quality, seams are well done.. quality product.