Sofamania Tracking Order Status

Purchased a piece of furniture on July 9, delivered July 14. Exactly as described, and a great value. Very happy with my purchase and delivery. Thank you!

I was so excited about getting my new sofa. When it arrived, I quickly began to open and prepare to assemble my new sofa. Initially, I was quite impressed with how it was shipped. As I began to assembled the sofa, which was not complicated, I ran into a problem with the bolt holes not lining up. I quickly called Customer Service who requested photos or video to back up my replacement request. Which I did and my replacement was approved and supposedly shipped that same day. That was 02/01/21. Well, today...9 days later, I finally received the long awaited replacement arm. I had the sofa ready for installation only to be totally disappointed, dismayed, upset and even angry that the WRONG arm had been shipped. I had to wait 0ver a week to get the sofa initially and then another 9 days to get an arm with holes that line up properly, only to find they don't! I'm not going to wait ANOTHER 9 days for ANOTHER arm that may or may not fit!!! Sofamania needs to OVERNIGHT me the correct arm with holes that line up. This is ridiculous!

We got in love with this couch and it is growing more as we feel the softness and comfort it provides... Color is true to the picture... Also i don't feel getting up from it & i am sorry to say that you are making me lazy just kidding but lovely comfort and makes my room look better and beautiful... Got many compliments...

This was for my bedroom. It was my 1st online purchase, i was so anxious how it would work.Too my surprise, transaction worked smoothly and i received it however one of the leg was slanting towards floor after i assembled my item. It was quickly replaced by a team and very comfortable and fabric is soft and smooth to have a warm feel. If i keep aside the leg issue, perfect management and smooth transaction by any company.

This is a wonderful sofa that i purchased from your store. I like the color, comfort,material as well as customer service however i had slight issue with the description of the item. Still it's worth the price that i paid for and moreover eaveryone at my home liked it.