SoClean Tracking Order Status

So far I'm giving it 3 stars. Haven't used it enough to know if it works but the set up directions, such as they are, are frustrating and next to useless. I finally tossed them aside and hoped for the best. Seems to be working... And yes, you still have to manually clean stuff so it's not the miracle cleaner I was hoping for!

I have been using my SoClean for several years and it seems to have reduced the early morning head aches that I had been experiencing prior to it's use. Recently the seal on the water chamber started making a noise and it became hard to get a good seal on the chamber to eliminate the noise so it was time anyway to order a new cpap machine. When Baycare Homecare delivered my new machine they advised against using the SoClean because it causes the internal seals to wear out sooner than the should. Now I am confused as to weather or not to use the device because it seems to have worked well for me in the past. I think I will try it without the SoClean for a while and see how it go's.

Wow, I am surprised reading the negative comments here. I have had 2 so clean machines now for a few years and absolutely love them. Today I just ordered the so clean 3 machine to replace my oldest one. Ordering was simple and so easy. I have never had to contact customer service for any reason so hopefully all will go well in that aspect.

The SoClean machine I have no longer starts because of a toggle clip on the entry hole for the hose not working. When calling he company I hoped for them to help make this an easy fix by providing an improved clip (maybe a .50 part). This was not the case as they required all kinds of info to ensure my machine was still under warranty. I’d rather do business with a company that stands behind their products no matter what, in the future, and would spend my approximately $400 elsewhere!

Not easy to find part I needed on line, I needed to call customer service to help locate. Long wait time to speak to rep. Nine days from order to delivery.