SmokeInn.com Tracking Order Status

Ordered twice from them... Once for a box of Arturo Fuentes, once for a couple of 5 cigar packs. Both orders were well packed and shipped promptly (within two business days). Both were received in good condition. No complaints from me... I don't know about the other reviews below but that definitely was not my experience. Good Prices*Prompt Shipping*Good Selection -- that was my experience.

I placed an order on Smokeinn.com for two boxes of cigars. I received an email that the order went through and my card got charged. I realized a few weeks later that I had not yet received the order and logged onto my account. The order status said failed. I called smokeinn.com, they said there was an issue with my order because the deliver address is different from the billing address. Why charge my card if the order did not go through? Were they going to ever let me know (the guy who picked up said no they would not have)? I would not recommend this cigar vendor. I would recommend going with a more reputable source (ie Holts, Cigar International, Thompson, etc). If you end up going through smokeinn.com, just monitor your order closely and check your shipment for all items. Just my two cents.

Excellent company to use for your cigars if you live in the UK. I've orderd twice from them now and both times recieved the product in a super quick time span. highy recomended.

Handle ikke ved dette firma. Da en pakke blev væk under transport og jeg skrev til dem, ville de ikke gøre noget og det var selvom jeg havde tegnet en International Shipping Insurance. De holdte bare op med at svare på mine mail :-( Do not shop at this company. When a package was lost during transport and I wrote to them, they would not do anything and that was even though I had taken out International Shipping Insurance. They just stopped replying to my emails :-(