smafan.com Tracking Order Status

The fan works well, once it works. We have purchased two of the same fans--a white one about four months ago and a black one this month. Both fans had bad circuit boards that needed to be replaced. Once replaced--and you did a great job with that--the fans worked perfectly. It's just disappointing that the same problem occurred with both fans.

good quality

I would have given a 5 star review but gave only 4 based solely on slow delivery of my order. SMAFAN shipped expeditiously, however, it took about 2 weeks to get. Otherwise, website was great, and made ordering easy. I was very nervous because my ordered items were extremely fragile - four crystal light bulbs. EXCELLENT packaging by SMAFAN, so they arrived in perfect condition! So happy that SMAFAN had them in stock, as two other companies were completely sold out! Beautiful!

The past few months I have purchased 5 fans … actually 6 - oops I had a slope in the ceiling returning one. You asked me the right questions when needed….. The fans are pristine and what an upgrade to a second home - modern and classy. Easy access by phone … to staff or by email.

Smafans kept me updated through the process, from ordering to shipping to checking on the delivery. And that was just the start. The fans themselves are of excellent quality, with clear and thorough build and installation instructions. The fans work great, from either the wall control or remote. Fantastic and highly recommended!